We provide you with the necessary tools to strengthen the bonds between your products and their consumers, allowing you to build a solid foundation of loyal customers.
Beyond simple market analyses; we delve into consumer psychology, utilizing a variety of advanced techniques to decipher the reasons driving purchasing decisions and brand loyalty. We help you not only understand your audience but anticipate their needs and exceed their expectations.
Consumer understanding allows you to personalize your products, anticipating the needs and preferences of your customers.
We facilitate consumer-centric innovation, providing valuable insights for the development of new products that respond to market demands.
Knowing expectations and trends assists in making strategic decisions, supporting well-informed actions aligned with the actual needs of your customers.
Consumer understanding involves comprehensively analyzing how consumers interact with a product, from the decision-making process to continuous usage, and eventually, brand loyalty.
From affective tests to digital panels, our detailed approach not only allows you to understand your audience but also to anticipate their desires and needs, offering you a strategic advantage to drive growth and customer loyalty.
Companies can seek our consumer understanding service in the following cases to transform their challenges into solutions that yield results.
Lack of knowledge about consumer preferences.
Precise identification of market preferences and tastes.
Outdated products that do not meet new consumer preferences.
Identification of market trends that helps them adapt quickly, stay competitive, and strategically adjust their products.
Lack of customer attraction or negative perception of products at the point of sale.
Identification of areas for improvement in presentation and customer experience at the point of sale.
Lack of differentiation in the market.
Identification of distinctive features for differentiation in the competitive market.
Products designed with low market acceptance.
Necessary information to understand how consumers perceive and emotionally respond to products to align them with their preferences.
We unravel the sensory complexities of your products using specialized methodologies and techniques, enabling you to make informed decisions through consumer insights.
We unravel the sensory complexities of your products using specialized methodologies and techniques that help you make informed decisions through consumer insights.
Our services are tailored to companies throughout the food industry, catering to small and medium-sized enterprises as well as large multinational corporations.
We specialize in the categories of personal care, dental care, and household care.*
carmen.vazquez@sinergiasensorial.com