SYNERGY SENSORY SA de C. V. (hereinafter referred to “Synergy Sensory”), with registered address at: Lake Albert Is Not. 10, The Springs, Nicolás Romero, Edo. Mexico CP 54420; in accordance with the provisions of the Federal Law of Protection of Personal Data in Possession of Individuals (the Act) and its Regulations, make of his knowledge, that:Sinergia Sensorial it protects and safeguards your personal data to avoid the damage, loss, destruction, theft, loss, alteration, as well as the non-authorized treatment of the same.This Privacy Notice aims to inform visitors of the internet portal, customers, past or current company, job candidates, employees, former, contractors and service providers (hereinafter “Users”), what personal data they share with us, why we use it, who we share it with, as well as the procedure has been implemented for Access, Rectification, Cancellation and Opposition to the processing of your Personal Data, or to revoke the consent you previously granted to us.
For what purposes do we collect and use your personal data?
The collection, use, disclosure or storage, as well as the access, management, use, transfer or disposition (hereinafter the “Treatment”) that we hold personal data of Users, has as its specific purposes, depending on each case, the following:
Contact and reference.
Giving fulfillment to the applicable law.
Compliance to contractual obligations with our customers and suppliers, such as: high account in the database Sinergia Sensorial, call centre services, processing of payments and purchase orders, delivery of goods, provision of services, the generation of tax documents, notifications related to our products and the provision of our services.
Compliance to contractual obligations to our employees and contractors, such as: high account in the database Sinergia Sensorial, payroll or payment of fees, internal control personnel, emergency care, and others of a similar nature.
Send promotions, advertising materials, satisfaction surveys, newsletters, press releases, invitations to events and to give a response to requests for information.
Administration and internal audits, to evaluate, develop and improve the quality of our products and services, generate statistical information in relation to the portfolio of clients and conduct internal research on consumer habits and demographics.
The collection and processing of personal data, we comply with all the principles set forth in the Law and its Regulations: legality, quality, consent, information, purpose, loyalty, proportionality and responsibility.
What personal data do we collect and where?
To carry out the purposes above-mentioned, we may collect personal data of Users, either to get in contact with us through our website; by filling in forms or surveys; when you register as customers; by using the query of enterprise directory and other sources of public access that facilitate the contact information of potential customers, by sending your Curriculum Vitae; by the application of receipts tax; among other similar.
The personal data that we collect directly, depending on each case, can be any or all of the following:
Name, place and date of birth, nationality, address, telephone, email, occupation or profession, marital status, education, professional experience, number of bank account to receive deposits, RFC, information necessary for issuance of tax documents; data related to their consumption activities in connection with our products and services; and other analogues.
Derived from established relationship with Sinergia Sensorial, it is possible that as an employee, during the course of the time that labor in the company, we collect the following information:
Data: name of family members and dependents economic, academic details, personal and professional references, health status, existence of accidents and/or diseases of work pre-and the other background character work.
Documents: copy of birth certificate, copy of birth certificate of spouse or child (ren), copy of voter registration card, copy of proof of address, copy vouchers, or certificates of survey, copy of passport, copy of Visa, and other similar copies of a record high at the IMSS, INFONAVIT, CURP and RFC.
The personal data provided, including sensitive information like what is the state of health, and employment history, as well as financial information such as what is the RFC number and a bank account to receive deposits, are confidential, and will not be disseminated, distributed, or marketed.
Personal data that we collect in an indirect way.
When Users visit your Website, Sinergia Sensorial you can automatically obtain statistical information about Users ' visit, including IP address, cookies, and device type; however, such information does not identify you individually for the User and is used only by Sinergia Sensorial with the goal of measuring and monitoring the number of people that visit your Website.
Similarly, your personal data may be collected through company directory, business information services, and other sources of public access, with the sole purpose of offering products and services that may be of interest to you.
Transfers of personal Data collected
Sinergia Sensorial communicated to the third parties referred to above in this privacy notice and the purposes to which the User is subjected to the Processing of your data, and these shall take the necessary measures to ensure that persons who have access to your personal data to comply with this Privacy Notice.
Measures of control and security we use for the protection of personal Data collected
Sinergia Sensorial has adopted the levels of security of protection of Personal Data legally required and will try to implement those other technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to Sinergia Sensorial.
The security measures, administrative, technical and physical safeguards implemented by Sinergia Sensorial to protect your personal data, are the same that we demand be met by the service providers. All the information and personal data that you provide to us, will constitute a database property Sinergia Sensorial. The information is stored for protective purposes, to prevent the loss, misuse or alteration.
How to exercise your ARCO Rights and revoke the consent granted
The Law provides for the granting to the holders of the Personal Data, the right to ACCESS, RECTIFY and CANCEL your personal information, as well as OBJECT to its use. These are known as ARCO Rights.
To carry out the exercise of any of the above-mentioned rights, you may submit a REQUEST FOR ACCESS, RECTIFICATION, CANCELLATION and OPPOSITION OF PERSONAL DATA, by notice in writing to the Department of Processing of Personal Data from Synergy Sensory, through the e-mail address sensorialsinergia@gmail.comor by postal mail sent to the address referred to in this privacy notice.
In order to facilitate the processing of your application, the same shall contain the following:
Name, address, telephone number and e-mail.
Be duly signed by the applicant.
Copy of your voter registration card, passport, driving license, professional license or any other document proving your identity.
Address or average in order to receive notifications.
A clear and precise description of the personal data, about which it seeks to exercise any of the ARCO rights, as well as the clear and precise description of your request.
For the case of requests for correction of personal data, specify the modifications proposed to be made and provide documentation in support of such a request.
In order to be able to receive a timely response and satisfactory to your requirements and needs, the User guarantees that the Personal Data provided to Sinergia Sensorial are true, so who is responsible for communicating to Sinergia Sensorial any modification in them.
From the reception, Sinergia Sensorial will have a term of up to 5 business days to require the additional information needed to process your request.Complied with the above, within a period of 20 days will response to your request; however, such period may be extended for a period of time equal to, which you would be notified by the environment, which has been indicated to that effect, stating the reasons for such extension.
Also, we inform you that in terms of the Law and its regulations, the data owner may initiate the procedure of Protection of Rights ARCH, at the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), within 15 days following the date on which Sinergia Sensorial to give a response to its request, and this will not be satisfactory, or, if, on the expiry of the term appointed, did not respond to the request.
Modifications to the Privacy Notice.
Sinergia Sensorial reserves the right to make amendments or updates to this privacy notice at any time. The foregoing, either to the attention of legislative or case law, internal policies, new requirements for the provision or offering of our products and services and practices in the industry.
These modifications will be available to you through one or more of the following means: (i) the direct delivery of the notice; (ii) brochures, or pamphlets available in our offices; (iii) in the Portal Sinergia Sensorial; (iv) by sending the same to the last email address that the User provided; and/or (v) via phone to the last phone number of the house, office, or a cell that the User provided.
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